At SLICKLAB®, we take pride in the quality of every item we offer. Please review our policy carefully before placing your order.

Exchange Eligibility

We accept exchange requests only in the following cases:

Size exchange for the same product only
The item received is damaged or defective
The wrong item was delivered

Exchange requests must be made within 2 days of receiving your order.

Conditions for Exchange

To be eligible for an exchange, the item must:

Be unworn, unused, and unwashed
Be in its original condition
Have all original tags attached
Be returned in its original packaging, where applicable

Non-Exchangeable Items

The following items are not eligible for exchange:

Sale or discounted items
Items showing signs of wear, use, washing, or alteration
Items returned after the 2-day exchange period

Refund Policy

Refund requests must be made within 2 days of receiving your order.

For approved refunds, a 20% deduction from the total order value will be applied. The remaining 80% will be refunded.

Refunds are only available for items that meet the same condition requirements stated above. Sale and discounted items are not eligible for refunds.

Refunds will be processed after the returned item has been received and inspected by our team.

Shipping Costs

For exchanges or refunds due to a damaged, defective, or incorrect item sent by SLICKLAB®, the applicable shipping costs will be covered by SLICKLAB®.

For size exchanges or customer-requested refunds, return/exchange shipping costs will be the customer's responsibility.

Exchange & Refund Request Process

To request an exchange or refund, please contact us within 2 days of delivery and provide:

Your order details
Clear photos of the item
A brief description of the issue

Please do not send the item back without confirmation from SLICKLAB® first.

All exchange and refund requests are subject to inspection and approval by SLICKLAB®.

Important Note

All exchange and refund requests are subject to inspection and approval by SLICKLAB®.

Placing an order with SLICKLAB® means you acknowledge and agree to the terms of this Exchange & Refund Policy.

Contact Us

For exchange or refund inquiries, please contact us via:

WhatsApp
Instagram